We're Here to Help You Connect & Shop Local
Whether you need help tracking an order, requesting a return, onboarding as a local shopkeeper, or resolving a delivery question, our regional customer support desk is ready to assist you.
Support Hours: Monday โ Saturday: 9:00 AM โ 8:00 PM IST (WhatsApp & Emergency Escalations: 24/7)
WhatsApp Quick Chat
Instant SupportDirectly message our support team on WhatsApp for fast resolutions regarding orders and pickups.
Chat on +91 76348 05215Customer Helpline
Regional Voice DeskSpeak directly with our local regional care representatives across Bihar & surrounding districts.
Email Support Desk
24/7 ResponseFor order escalations, billing invoices, merchant registrations, and legal notices.
support@jilabazaar.comRegional Office
HeadquartersJilaBazaar Technologies
Serving Bihar, Jharkhand & Nearby Towns, India.
Send Us a Direct Message
Grievance Redressal Mechanism
In compliance with Consumer Protection (E-Commerce) Rules and Information Technology Act, customer complaints are logged, acknowledged within 48 hours, and resolved within 30 days.